AT&T Hosts Global Hyatt Site May 23, 2008 -- (WEB HOST INDUSTRY REVIEW) -- Telecommunications provider AT&T (att.com) announced on Friday it has signed a three-year hosting and managed services contract with international hotel chain, Global Hyatt (hyatt.com).
AT&T will first provide centralized hosting services for Hyatt.com and for Hyatt's property-management system. Throughout the next two years, Hyatt and AT&T will collaborate to migrate many other applications to the new hosting environment.
"A true global presence, secure facilities, disciplined processes and a dedication to customer satisfaction were all very important criteria to Hyatt," says Phil LaBelle, VP of IT strategy, architecture and planning for Global Hyatt. "As we move to centralize the vast majority of our applications, AT&T has stepped up and continues to provide valuable guidance, support and direction every step of the way."
Initially, Hyatt will use two secure data centers in North America. AT&T will then move Hyatt's website to these new data centers, where the telecommunications provider will continue to provide secure hosting and around-the-clock monitoring services for Hyatt.com.
In these same two data centers, AT&T will also host Hyatt?s property-management system, servicing Hyatt's network of nearly 300 hotels and resorts in North America.
In March, AT&T has expanded its data center network with a focus on Boston, Massachusetts, Dallas, Texas, Amsterdam, Netherlands and Singapore. Just six months prior to that, it announced new data centers in Toronto, Canada and Piscataway, New Jersey.
AT&T says its aligned advanced hosting capabilities will support Hyatt's property-management system, enabling the hotel chain to optimize its core business services of locating, scheduling and managing rooms and sites for guests, clients and properties around the globe.
Hyatt will use AT&T's online management portal to securely access to ordering and management applications as well as billing information, monitor application and network performance, and simplify its online accounting and data analysis. |