[ansonkelvin]

Hi, I am new here!
I am an Operations Manager in a tour operator in Malaysia.
Task include tour operations, website design, newsletter & promotion!
Nice to meet you here!

[serenacyh]

Hello there Kelvin. Sounds like a hectic job you have there. I mean organizing tours are never easy. You get all kinds of customers with different expectations and needs.

Serena here, from Petaling Jaya, housewife. Just doing some blogging for now.

All the best to your future endeavours.

[diamondrose1]

Hi
Nice to meet you. You have a very interesting and challenging job! I hope you'll enjoy this forum.

[ansonkelvin]

Originally Posted by serenacyh

Hello there Kelvin. Sounds like a hectic job you have there. I mean organizing tours are never easy. You get all kinds of customers with different expectations and needs.

Serena here, from Petaling Jaya, housewife. Just doing some blogging for now.

All the best to your future endeavours.

Hi!
It is a real hectic job.
We got to know our customer well to make the job easier.

Originally Posted by diamondrose1

Hi
Nice to meet you. You have a very interesting and challenging job! I hope you'll enjoy this forum.

Yes, very interesting & challenging job, a lot paper works & minimum profit!

[lifeplayer]

Originally Posted by ansonkelvin

Hi, I am new here!
I am an Operations Manager in a tour operator in Malaysia.
Task include tour operations, website design, newsletter & promotion!
Nice to meet you here!

Engineer from Malaysia. So, any discount if get some tour package from you? just kidding
welcome to the forum

[serenacyh]

Originally Posted by ansonkelvin

Hi!
It is a real hectic job.
We got to know our customer well to make the job easier.
Yes, very interesting & challenging job, a lot paper works & minimum profit!

Minimum profit? I thought tourism industry is very profitable? But it is very competitive no doubt. So many agencies around. Many have bad reputation rather than good. It is not easy indeed dealing in human relations services. People who have a lot of money to spend are very difficult to please in my opinion. I have once helped in arranging rooming for a non profit organization and that itself is already crazy. There are people who can't sleep in a room with a narrow hallway (Claustrophobia) among other problems unique to each person. I can just imagine doing it for money...